Contact Us
At Loft Home Essentials, we’re committed to providing excellent customer experiences and helping you get the most out of your purchase. If you have any questions we have a list of Frequently Asked Questions that will tell you how to use our site, order from us, start an account and track the progress of your order.
Returns and Exchanges
For return requests, please email support@lofthomeessentials.com or call (888) 691-7556 first for return instructions. Our team will provide the return address and guide you through the return process. It is important that you return the items within 30 days of arranging them.
Learn more about our returns policy here.
Reach Us by Email (fastest response time!)
We aim to respond within 24 hours during our working hours of Monday - Friday, 9:00am to 5:00pm Eastern.
Reach Us by Phone
US Customer Support: (888) 691-7556
9:00am - 5:00pm Eastern
Outside of our working hours you can leave us a voice mail, and we will call you back on the next business day. Please clearly indicate your name and order number if you are calling about an existing order.
Company Details
Home Essentials Commerce
470 W Broad St
Unit #5116
Columbus, OH ,43215
United States